The convenience fee is non-refundable after your transaction is completed. If this fee is not acceptable, click CANCEL and/or use another payment method such as mail, in-person or drop box. (Please do not send cash in the mail.).
I decided to use the "in-person" method. I got to the payment office and while standing in line I see that they have signs up saying that they don't take credit cards there. I didn't have $817 in cash and I don't have that much in my checking account (nor do I carry checks with me). You have to pay online and pay the $7.00 online convenience fee if you want to use a credit card. It should be called a $7.00 credit card convenience fee. I was infuriated. It actually took effort to keep my cool. I had gone all the way over to the corner of campus and stood in line only to come back to my office and pay the bill online with the $7 fee.
I've always paid online before. The fee used to be $5. I heard that the lines aren't bad over at the payment office so I thought I'd give it a shot this time. Fuck them all. Not the employees, but the higher-ups. There's no reason they can't put credit card swipers in their office.